Master Dynamics 365 marketing

This training focuses on how an organization can nurture customer satisfaction through automation of business processes within Microsoft Dynamics CRM.  This training provides an insight into all of the powerful Marketing functionality capabilities within Microsoft Dynamics CRM (dynamics 365)

Key learning Aspects

The training covers the below cycles and entities:

• Marketing list management: the marketing list lets you segment your customers into different lists for marketing purposes.
• Campaigns: The Campaign record is a place to associate all the different elements of your marketing efforts for a specific project, from planning activities to your target marketing lists, to emails, phone calls, and letters you’ll be sending out, as well as any campaign responses you might receive.
• Quick campaigns: A Quick Campaign in Microsoft Dynamics CRM is a single activity distributed to a list of Contacts, Leads, or Accounts.

Time needed: 1 session of 3.5 hours

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